Advanced Communication and Conflict Resolution Skills for Executive Professionals

As you present your business ideas or in attempt to resolve a conflict within your organization or team, communication skills are essential if you intend to reach your goals. The aim of this course is to assist you in becoming a more effective communicator by learning how to identify people’s thinking patterns, preferred learning methods and by tailoring your communication accordingly.

In this course you will learn how to use every resource you have available to elevate your speeches and presentations from mundane to captivating. Moreover, in this training course, you will learn how to resolve even the most problematic conflicts using a variety of approaches and proven techniques. You will identify your preferred conflict resolution style and learn how to adapt it to tackle situations you may face as well as become equipped with the ability to diffuse conflicts and use them as a platform for positive change.